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Ukraine: Other Support

These organisations provide support to people who have come to the UK as part of Homes for Ukraine (and frequently to other migrants and refugees as well). People who have fled Ukraine should also ensure they approach their local authority if they need support.

This list is non-exhaustive and KIND UK does not specifically endorse any of the listed organisations. We are not responsible for the content on other organisations’ web pages and cannot guarantee their accuracy or availability.


Barnardos Ukrainian Support Helpline

Freephone: 0800 148 8586
The Helpline is open: 
– Monday – Friday 10.00am-8.00pm  
– Saturday 10.00am-3.00pm   

All services include access to interpreters in Ukrainian and Russian.   

Barnardos runs the Ukrainian Support Helpline to provide a holistic support service. The Helpline is available to anyone fleeing the war in Ukraine.  

The helpline provides support with:

  • Therapy with a qualified psychotherapist – delivered via the phone or online, with access to interpreters 
  • Advice on a range of issues e.g., housing, accessing key health services, education, employment and more via our trained helpline support workers 
  • Practical support – access to digital devices to ensure families stay connected to loved ones during this worrying time, as well as stimulating toys for children, vital baby items and more (subject to demand)

British Red Cross Ukraine support

The British Red Cross provides post-arrival casework support to individuals and families from Ukraine who have arrived through any of the Ukraine schemes (Homes for Ukraine, Ukraine Family Scheme, Ukraine Extension Scheme), asylum seekers and people without status, who arrived before or after Russia’s further invasion of Ukraine.

Casework support includes, but is not limited to, helping with homelessness, registering for a GP, applying for schools and applying for benefits, and is tailored to the needs of the individual clients.

Referrals can be sent by email, as a self-referral or a referral from an agency, with the person’s consent. Please include their name, contact details including their phone number, what support they need help with, and their preferred language(s).

East European Resource Centre

Phone lines open Monday to Thursday, 10:00 – 16:00
Polish/English:  07521 857 415
Romanian/English: 07730 021 986
Ukrainian/English/Russian: 07718 612 218

East European Resource Centre provides information, advice and support to people from Central and Eastern Europe from the 2004 and 2007 EU accession countries: Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia and Slovenia.

Their main area of work is frontline delivery of information, advice, and advocacy for disadvantaged Eastern European migrants in need of help to navigate British systems, develop confidence and skills, and improve integration with British society

Their team is currently supporting Ukrainian arrivals and other nationals affected by the war in Ukraine as well as Ukrainians who have been in the country prior to the invasion. We currently provide welfare and housing advice, immigration, domestic violence, and hate crime support. As well as signpost the clients to other relevant services in case we are not able to help.

Their team speaks English, Ukrainian, Polish, Romanian and Russian.

New Citizens’ Gateway (Barnet, London)

NCG offers counselling in Albanian, Arabic, Dari, English, Farsi, German, Kurdish Sorani, Pashto, Punjabi, Somali, Turkish, and Urdu, we also offer counselling in Ukrainian to Barnet resident Ukrainians.

Refugee Education UK

REUK provides advice on accessing and progressing through education in the UK. Volunteers provide 1:1 educational mentoring for young people across London. [Their] blend of ESOL/academic tutoring and wellbeing support improves education and wellbeing outcomes for young refugees and asylum seekers. Schools, colleges, local authorities, and other charities refer young people to REUK for regular, personalised education support. The referral form asks for information about the young person you are referring and should be completed by a professional in their life.

Springboard Youth Academy

Springboard Youth Academy provides newly arrived refugee and asylum-seeking young people (aged 13-18) with a vital opportunity to make friends, acquire English language and life skills, and begin to rebuild their lives in the UK. By combining participatory learning, life skills and holistic support into action-packed weekend and holiday programming, [they] bridge the gap in support for young people left behind by the mainstream school system – and set them up to thrive.

Young people who have arrived in the UK with the intention of seeking protection, or who are seeking or have been granted asylum (or other forms of protection or related leave) will be prioritised. Newly arrived young people who do not fall under one of these categories are still eligible for referral, though they may be subject to a waiting list.


Settled Ukraine Advice – provides professional advice and escalates immigration issues with the Home Office if needed. Advice is provided by email and is free of charge.

Settled are OISC regulated

Safe Passage

Safe Passage works to provide safe routes and reunion to refugee children and young people.

Safe Passage also operate a Young Leaders group – for young people aged 16-25 from refugee backgrounds who want to campaign and advocate for safe routes and develop skills in leadership and campaigning

Safe Passage are OISC regulated

Work Rights Centre

Work Rights Centre is a charity that helps migrants and disadvantaged Britons access employment justice and improve their social mobility.

WRC primarily takes on immigration and employment rights related enquiries